IBPS PO Exam 2014 Solved Paper
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Question : 170 of 200
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What do you mean by Customer relationship management (CRM)?
I. It is a system for managing a company's interactions with current and future customers.
II. It is a system for managing a company's interactions with current and past customers.
III. It often involves using technology to organize, > automate, and synchronize sales, marketing, customer service, and technical support.
I. It is a system for managing a company's interactions with current and future customers.
II. It is a system for managing a company's interactions with current and past customers.
III. It often involves using technology to organize, > automate, and synchronize sales, marketing, customer service, and technical support.
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