PMP Certification Monitoring and Controlling Test 1

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Question : 56 of 70

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A project sponsor informs the project manager that the equipment delivered as part of the project failed to meet the customer's performance expectations. What should the project manager do first?

Review the inspection reports to confirm that the deliverables met what was outlined in the quality management plan.
Implement the Control Quality process and take the necessary steps to satisfy the customer.
Meet with the equipment supplier.
Explain the Control Quality process to the customer.

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